Ukg Delivery Senior Manager Jobs


Job Summary

Accenture, is currently hiring on a vacant job post of Ukg Delivery Senior Manager based in Austin TX. Please read the job detail carefully before applying.

Job Title: Ukg Delivery Senior Manager
Company Name: Accenture
Job Type: Full Time
Job Location: Austin TX
Job Link Expiry: 2022-08-25
Posted on:

Job Detail

Job Summary: The UKG Delivery Senior Manager is responsible for achieving productivity gains while managing the overall service delivery of the agreed scope and the personnel performing the work. Job Responsibilities: -Ensuring program level performance against SLAs and KPIs, including metric reporting on team performance -Ensuring results with the highest possible standard of quality and delivery, by managing supply and demand, service quality and processes to meet delivery expectations -Driving insights gathering from team members to improve quality and processes -Participates in and contributes to pre-sales and sales strategies -Managing and eliminating service delivery issues in a timely and proactive manner -Working within multiple teams across Accenture, UKG and clients to execute and deliver -Managing supply and demand, service quality and processes to meet delivery expectations -Developing a culture of continuous improvement across the teams in the global delivery network -Provides thought leadership to develop new or improved processes, methodologies, systems, tools and/or services to enhance program operating environment based on practical experience, optimal outcomes and best practices -Coaching, performance development, 1-1s, mentoring and general career counselling for team leads

Travel Note:

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.

Here’s What You Need…

  • Bachelor’s Degree or equivalent (12 years) work experience (If an Associate’s Degree 6 years of work experience)
  • Minimum of 5 years of experience managing UKG (legacy Kronos) Dimensions or Workforce Central implementations
  • Minimum of 10 years of experience creating strategic communication pieces and presenting to executive-level audiences
  • Nice to have…

  • Ability to lead multiple concurrent complex, fast-paced projects in a collaborative team setting
  • Able to handle escalated issues, understand client needs and tailor solutions and responses to meet these needs
  • Excellent written and verbal communicator; able to tailor communication types and styles to audience
  • Excellent work ethic, displaying dependability and commitment to both Accenture and the client’s success
  • Ability to analyze complex data or facts, summarize findings, and present results in a compelling way
  • Ability to maintain a spirit of learning with a positive attitude of receiving feedback and ongoing training
  • As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $169,855-$280,500 and information on benefits offered is here.

    COVID-19 update:

    The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.

    Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.

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    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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